Privacy Policy
Effective Date: July 12, 2023
Welcome to iGsuite (“we,” “our,” or “us”). This Privacy Policy outlines how we manage, collect, use, and disclose your personal information when you interact with our website, www.igsuite.com (referred to as the “Service”). By using our Service, you agree to the collection and use of information as described in this policy. Terms not defined here are as outlined in our Terms and Conditions available at www.igsuite.com.
Definitions
- Service: Refers to the website www.igsuite.com, operated by iGsuite.
- Personal Data: Information about an individual that can be used to identify them, either directly or indirectly, such as a name, email address, or other identifiers.
- Usage Data: Information collected automatically, such as IP address, browser type, and page visit durations, often gathered during interaction with our Service.
- Cookies: Small data files stored on your device to enhance user experience and functionality.
- Data Controller: The entity that determines the purposes and means of processing personal data. iGsuite acts as the Data Controller for your Personal Data.
- Data Processor (or Service Provider): A third-party entity that processes data on behalf of the Data Controller.
- Data Subject (or User): Any individual using our Service whose Personal Data is processed.
Information We Collect and Use
We collect various types of information to enhance your experience with the Service.
Types of Data Collected
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Personal Data:
When using our Service, you may provide:- Your email address.
- Your first and last name.
- Information gathered through cookies or other tracking tools.
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Usage Data:
Automatically collected information may include:- Your device’s IP address.
- Browser type and version.
- Pages visited, visit duration, and diagnostic data.
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Tracking Technologies:
Cookies and other tools (e.g., beacons, scripts) help us analyze user activity and improve the Service. Examples include:- Session Cookies: Maintain session operations.
- Preference Cookies: Store user preferences.
- Security Cookies: Enhance security.
You can manage cookie preferences through your browser settings; however, disabling cookies may limit Service functionality.
How We Use Your Data
iGsuite collects and processes data to:
- Operate and maintain the Service.
- Notify you of updates or changes.
- Support interactive features.
- Provide customer support.
- Analyze and improve Service functionality.
- Detect, prevent, and resolve technical or security issues.
Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your Personal Data under the following legal grounds:
- To fulfill contractual obligations.
- Based on your consent.
- To serve legitimate business interests without infringing on your rights.
- To comply with legal obligations.
Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data may be kept for a shorter period unless it is essential for security, functionality, or legal obligations.
Data Transfers
Your information, including Personal Data, may be transferred and processed outside your region, such as in Australia. We ensure adequate safeguards are in place to protect your data under applicable laws.
Data Disclosure
For Legal Reasons:
We may disclose your data:
- To comply with legal obligations or government requests.
- To protect the rights, property, or safety of iGsuite, our users, or the public.
- To investigate potential Service misuse.
Data Security
While we implement robust security measures, no online transmission or storage method is completely secure. We strive to protect your data but cannot guarantee absolute security.
Your Rights (GDPR)
As an EEA resident, you have the right to:
- Access, update, or delete your data.
- Correct inaccuracies in your data.
- Object to data processing.
- Restrict data processing under specific conditions.
- Receive a portable copy of your data.
- Withdraw consent where applicable.
To exercise these rights, please contact us. Verification of identity may be required.
Third-Party Services
We may use external Service Providers, such as Google Analytics, to improve our Service. These providers are bound to confidentiality and data protection obligations.
Google Analytics:
Tracks user activity and provides insights. To opt out, use the Google Analytics opt-out browser add-on.
Links to Other Websites
Our Service may link to external sites. We are not responsible for their content, privacy policies, or practices. Review their policies before interacting with those sites.
Children’s Privacy
We do not knowingly collect data from individuals under 18. If we identify such data, we will take immediate steps to delete it.
Policy Updates
We may revise this Privacy Policy periodically. Updates will be posted on this page, with prior notification for significant changes.
Contact Us
For questions or concerns about this Privacy Policy, reach out:
- Email: office@igsuite.com